Frequently Asked Questions

General

  • Our schedule revolves around your needs. While we offer a variety of access tiers, we remain flexible to accommodate the unique demands of your business.

    • Day Passes & Hourly Rentals: Standard access from 9:00 AM – 6:00 PM, Monday through Saturday.

    • Standard Weekly Membership: Enjoy suite access Monday through Sunday, 9:00 AM – 6:00 PM.

    • Premium Membership: Work without limits with unrestricted 24/7 access.

    • On-Demand Flexibility: Need more time? We offer evening and weekend hourly reservations and custom packages to ensure you have space exactly when you need it.

  • We are conveniently located in the heart of Throggs Neck, Bronx, NY 10465 at 3552 E Tremont Avenue STE 4. 

    • Manhattan Access: BxM9 Express Bus straight to Midtown.

    • Major Arteries: Instant access to I-95, I-295, and the Hutch.

    • Subway Links: Bx40/Bx42 to the 6 Train (Pelham Bay Park).

    • Alternative Transit: Close to the NYC Ferry & Bay Plaza Mall.

  • Our suites come fully equipped with:

    • Professional Desks for a clean workspace.

    • Ergonomic Chairs for all-day comfort.

    • Secure Cabinetry for your files and supplies.

    • 24/7 Secure Access (Premium Only)

    • Professional Mailbox & Business Address (Premium Only)

    • High-Speed Wi-Fi & Printing Station

    • Modern Reception & Accessible Facilities

    • Central Climate Control & Sanitized Suites

    • Complimentary Coffee, Tea & Water, and a shared mini-fridge

  • Absolutely. We provide enterprise-grade, high-speed Wi-Fi designed to handle video conferencing and large file uploads seamlessly.

  • Our premium weekly members have the option to use our professional address for business mail and package handling. Prior approval is required.

Booking & Payments

  • You can book directly through our website for weekly, hourly, and daily passes. For monthly inquiries, please contact us.

  • We do not require deposits for hourly or daily bookings. A small $150 security deposit is required for weekly stays, and a full month's deposit is required for monthly agreements.

  • To receive a full refund, please adhere to the following notice periods:

    • Daily & Hourly Bookings: Full refund with at least 24 hours’ advance notice.

    • Weekly Reservations: Full refund with at least 72 hours (3 days) written notice.

    • Monthly Reservations: A 15-day written notice is required for all monthly cancellations.

    Cancellations made outside of these windows may be subject to a fee or forfeiture of the deposit.

Professional Environment

  • Yes! Our suites are perfect for meeting clients. We just ask that you be mindful of the professional, quiet atmosphere for other tenants in the building.

  • Yes, all 5 suites are fully private, lockable rooms within our 950 sq. ft. facility.